My new sportsbook is trying to screw me!

[Daliman]

Earlier in the week, I opened a new account with a sportsbook that offers very favorable wagers on two team teasers. I placed several bets with them, including about 6 including KC. Well, my other book refunded me on my 2 team teasers immediately, so I was able to replace my bets with them, but when I looked in my account at the new sportsbook, the wagers were all still showing as pending, even though they had a notice on the site that bets were being cancelled involving that game. So I called in to customer service, and was told tht my 3 and 4 team teasers were dropped down 1 team each, which was fine, but that my 2 teamers WERE STILL IN ACTION BECAUSE IF THE OTHER TEAM LOST, I LOSE MY BETS! Of course, if the other team won, then I get my $$$ back. That's right, they think they get a freeroll on my $$$. SO when I called in to speak to a manager this morning, they told me the same thing, that they have a freeroll on my bets, and that this is company policy. Well, I raised enough of a stink to get all the wagers cancelled, saying I was going to close my account and post all over about how they were screwing me. Then, i started looking around on their website and found this in their teaser section;

[ QUOTE ]
Teasers

A teaser can only be played in football and basketball. The teaser is 1 wager consisting of 2 or more propositions in which you are allowed to adjust the point spread in your favor. If there is ANY loss in a teaser, the entire teaser results in a loss!! Otherwise, if the teaser contains a push, no action, or tie, the teaser will revert to the next amount of teams, paying the odds of the new teaser. In the case of a two-team teaser, if there is a push, no action, or tie, the wager will be refunded.

[/ QUOTE ]

Oops.

So I call back to the manager I spoke to before, and she seems pretty rattled now, and said they would need to change what that said on the website. SO i'm pissed off that I've got 6 or 7 bets that I should have a strong +EV on my KC teaser win that are now all cancelled, and they make it seem like they did me some kind of favor by cancelling the bets for me. I told them I am cashing out as soon as my bets clear, and I will be sure to let people know that this is why they can offer better teaser odds; because they screw people in instances like these. If I wasn't diligent about this kinda stuff, I'd be screwed, and I'm not happy about the fact that there are likely plenty of people out there who WERE screwed. They offered me a free parlay or something, but I was too pissed off to even get into it with them, so I told her to just email me with their proposal. At this point, I'm trying to chill out a bit, so I am not quite yet going to expose their name, but if this whole situation is not handled to my satisfaction, i will post who they are here for people to be wary of.

P.S. Anyone else ever have this problem anywhere before? It's one thing if a game doesn't go 55 minutes and the other game is a loss; noo biggie, i take a loss then, although I know at least SOME books refund there, but when a game is just moved up 2 days and there is time to change wagers, there is no reason they hould get a freeroll on my $$, IMO.