Absolute Phone Call

[RunDownHouse]

Just wanted to post about the call Abso gave me. Like others, he asked what I played, what I liked and disliked about the site, and why I had stopped playing there. Then he offered me a package including cash, bonus money, and tourney rebates if I redeposited.

I told him that the biggest problems were game selection and software. He said that they were up to 11k players at peak times, so maybe that's improved since I left. He also said that software stuff was top priority and they were dealing with it "aggressively." He said they were working very hard on improving hand histories, and that they were going to go from 3 tables to 4 soon.

All in all, nice guy on the phone, great customer service that they even do that. Too bad its so hard to compete with 70k+ players.