Eurobet software problems

[reddred]

I recently set up an account with Eurobet, b/c of a rakeback deal. I downloaded the software, and created my account. Then I click the cashier button, and nothing happens. As I fish around the lobby, I notice a number of other buttons are not working for me either, like e-message help, and poker homepage.
I've tried re-installing the software...same problem.
I have accounts at Party and Empire....they work fine.
I emailed Eurobet support team.....the suggested a Pop up blocker is the problem, but it's not. I don't have a pop up blocker, and like I said, cashier button works fine for other affiliates. (they're not much help)

Anyone else ever have this problem, or at least have any theories on why I'm having this issue. Much appreciated.