Frozen account-tried rake back

[TWINUNO]

I have an account at Party and then recently signed up for rake back on empire. They just froze my account on empire and told thme to contact them to validate. I use the same checking account info on both accounts. I know this is a no no. When i call up what will they ask of me, and would they terminate my account? I didndt evne put any info onto my empire account regarding my name and such.