I hate banks(please help me)

[SossMan]

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Did you ask to speak with the CSR's manager? Just be insistent and then explain the situation to him/her including how long you have been a customer, how you are going to school, how this is EXTREMELY inconvenient, etc. Don't hang up. Stay on the phone for 30 minutes and when you come to an obstacle just ask for the next manager up and be insistent. Keep saying 'if you can't help me, I'd really like to speak with your manager'. I give you a 75% chance of having it work out if you are persistent enough. Trust me. They don't want to be helpful. You just need to fight through the bureaucracy. There is someone in that bank who can get you what you need. You just have to find that person and convince them that it is worth their time and effort to do so.

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unfortunately, this is very good advice.