For a "publishing" site, it sure is hard to order a book

[Sully]

Anyone else have this problem?

The first time I set up an account and password, and selected about five books to order. Went through the entire process, and thought I was done, but never really got the satisfaction of an "Your Order Was Completed" type of message. Waited for my books for a few days, but nothing ever showed. At least I wasn't charged. Probably a user error.

Second time, I couldn't set up an account...my email was already set up, but I didn't know the password. Gave up after about ten minutes of guessing, and went to Amazon.

Just now, I thought about trying again, but gave up when I saw all the account and password stuff.

Granted, I have screwed this process up by forgetting my password, but why do I even need an account? I have shopped planty on the Internet, and no problems.......Give me a freakin credit card screen, and send me a book.