MultiPoker reneges on reload

[pdxpuck]

Maybe I should know better than to deal with MP based on posts here, but I had never had any trouble with them and I was getting some decent rakeback. Then along comes the Jun05 reload and I'm excited to take part... I withdraw my funds that were remaining in MP and a day later I deposit for the reload. After playing a few hands I remember to go check my bonus status and it is already 'Elapsed'. Wtf? The following is the response(s) I get from them:

> We do understand your concern in this regard. We see that you were issued
> a bonus of $100.00 on 15-JUN-2005 01:39 for "JUN05RELOAD" and I also see
> that the bonus elapsed. The reason why the bonus has elapsed is because
> you have made a cash out on 13-JUN-2005 23:55 and to avail the bonus you
> are not supposed to cash out 15 days prior to the deposit.
>

so I read through the T&C's and found nothing referring to this rule and asked them about it...their response:

>We do understand your concern, and would like to inform that this condition is not listed in the terms and conditions. This is a decision taken by the management and has come into effect immediately. We are sorry for any inconvenience caused due to this.
>

nice. This prompted me to immediately withdraw and look for other fish to fry. Yes the play bonus requirements of 20x sucked, but if I was getting rb as well, it was accepotable to me. But this kind of arbitrary decision just doesn't work for me. Maybe this is typical for many rooms, but I would expect them to post it up front. wah. just had to vent I guess...

pdxpuck