Multipoker -- need some serious advice/help!!!

[jrbick]

OK, on the phone w/ Multipoker right now. They will not allow me to withdraw (it is in limbo somewhere) until I send them in the mail or fax them a copy of the prefered player application w/ my signature on it. WTF is this? Then they claimed that my party account was closed (and it is not)... etc etc etc... wtf is going on here? They won't give me my money unless I do this for security reasons. ANyone deal w/ this before? Am I talking to the mob?