Neteller Debit Card Issue

[TeeJayORTj]

So I finally decided to dust off my Neteller Debit Card and load it up with 1K. 998 is on my card and I make my first withdrawl of 500 at a Bank Of America ATM. Things are fine and my balance is over 490. On my way to Turning Stone I stop at a gas station to fill up and decided to withdrawl 480. Swipe the card and plug in the info and type in the 480. The machine takes a long time before it finally says transaction was cancelled and to take the reciept and contact my card provider. Of course I sit for a few minutes and no reciept comes out.

I then try to use my card later on at the casino and can't because my funds were too low. When I get home I check my debit balance and its only 10 dollars. And after some contact with Neteller they tell me to call the number on the back of the card and talk to a Tier 2 Specalist. It seems like they want to charge me .95 cents per minute for the damn phone call too.

Has anyone else had any problems like this...was it a pain to get your money back?? Hopefully it is not too difficult.