UB Mess up

[Malone Brown]

Well I give up, I asked them why they stopped the tourney and this is what they told me:

"Hello,

As it has no consequences on who is first, second or third. The third place
plays at 2pm, the second at 4 pm and the first place at 6 pm.

Please contact us if you need any further assistance.

Best regards,

Tony
Customer Service"

I think the problem is that they dont seem to understand the fact that 1st plays for $1000, 2nd for $500, and 3rd for $250. They are going about this as if they think all three places pay the same thing. I don't know how to explain this to them any more.
Malone