Is this eBay fraud alert email a scam?

[CostaRicaBill]

My mother, who does not have an account on eBay or know anyone who does, just received the official looking email below about someone opening a possible fraudulent account with her information. Does this look legit and should she be concerned about someone have her information, or could it be a scam? She hasn't clicked on the link they provided.




eBay Safeharbor Department Notice

Fraud Alert ID : *********


Dear eBay member,

You have received this email because you or someone else had used your identity to make false purchases on eBay. For security reasons, we are required to open an investigation on this matter. We treat online fraud seriously and all cases which cannot be resolved between eBay and the other involved party are forwarded for further investigations to the proper authorities. To speed up this process, you are required to verify your personal information against the eBay account registration data we have on file by following the link below.

https://secure.ebay.com/eBayISAPl***** (only partial link)

Please save this fraud alert id for your reference.

When submitting sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.

Please Note - If your account informations are not updated within the next 72 hours, we will assume this account is fraudulent and it will be suspended. We apologize for this inconvenience, but the purpose of this verification is to ensure that your eBay account has not been fraudulently used and to combat fraud.

We apreciate your support and understanding, as we work together to keep eBay a safe place to trade.

Thank you for your patience in this matter.

Regards, Safeharbor Department (Trust and Safety Department)
eBay Inc.

Please do not reply to this e-mail as this is only a notification mail sent to this address and can not be replied to.

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