Empire randomly taking money from my account?

[DesertCat]

Has anyone had problems with Empire's tournaments tonight? I tried playing a 3 table $30/$3, and the tournament just disappeared before it started. The money was deducted from my account, yet their support people are struggling to understand english, apparently they don't know what "refund" means.

Also, when tables are closed in the MTT's tonight, they still list them in the tourney window with 255 players. I think their software is struggling under the load.