Ultimate Bet Poker tracker problem

[threeonefour]

every data set i import from Ultimate bet to poker tracker contains errors. usually its only one or two hands but after awhile it adds up and I don't want too many hands missing from my database.

It error output usually shows one of the two responses.

Error finding flop information, Appears to be incomplete.

Error finding pre-flop information, Appears to be incomplete.


I am using the program Ultimate History to get all my hand histories from ultimate bet since its nearly impossible to get them by hand. Anyone have a similar problem with pokertracker and ultimate history?