Copag customer service

[StevieG]

I had a problem with Copag Poker size (wide) cards. The cards are nice, but on the red deck, some of the ink from oblique sides transferred to the face of adjacent cards.

I called the service number listed on the "Guarantee card" and was told it was a known problem and they would send out a replacement deck. That was October 7th. The cards arrived today on the 18th with a hand signed note apologizing for the inconvenience.

The note also said they are planning a new line specific to the American market by the end of this year.

Considering KEM is AWOL, Copag looks ready to eat their lunch.