How the hell do I change my username in Eurobet?

[ZimbuTheMonkey]

It's so easy in the other skins, but I can't figure it out in Eurobet. Can someone give me step-by-step instructions?

Thanks in advance.

[KaBoom]

I've never changed my screenname on any site but: lobby-my account-change screenname-type name

Or have you done this and it's not working?

[ZimbuTheMonkey]

What happens when YOU click it?

When I do it, it brings me to the same page as "poker homepage", from where I cannot find the screen name change page.

[the_rookie]

I've emailed customer service regarding screen name changes. THey pretty much told me "no way in hell are we going to change your name." I even tried to make up an excuse about being harassed, but still no go. [img]/images/graemlins/shocked.gif[/img]

[ZimbuTheMonkey]

I emailed them as well from the e-message page. They told me that IT IS certainly possible to change screen names, and they said to check on the poker homepage for the option... GRRR...

[waffle]

fwiw, customer service told me 'no way'. i am unable to find the option on their webpage

[ZimbuTheMonkey]

This is what they said exactly:

"Dear Mr HERO,

Thankyou for your message. You are indeed able to change your name on Eurobet poker by going into the poker lobby & clicking on my account where you will find that option.

Kind Regards
Estrellita
Eurobet Customer Services"

[JohnnyHumongous]

You don't see the option under the "My Account" dropdown menu in the Eurobet Lobby? It's the bottom one...

[axioma]

eurobet support rival party in uselessness.

im having a problem with the cashier showing incorrect amounts all the time, and their solution to the problem is to repetedly tell me that there is no problem and everything is fine...

[ZimbuTheMonkey]

I do see that option, in fact, that's the first thing I tried. Unfortunately, it just brings me to the "poker homepage".

What does it do for you?