Slow Empire Hand Histories.

[cnfuzzd]

Was curious if anyone else's handhistories are running more than 7hrs behind? Trying to fit in my big end o' the month push, and i am worried about...something.

peace

john nickle

[Alobar]

I havent gotten a hand history all day either

[Redmen62]

Haven't got any all day, and didn't get a batch of about 400 a couple days ago, over which I was +100 BB. I e-mailed them twice and got a canned response both times, never did receive them. I'm going to look at my PT results for a long long time, and know they're not right.

[snoopdarr]

Is there any way to contact them other then via email?

[RiverMise]

Still havent gotten any of my hand histories... and i am losing hope that I will ever. I hope they didnt change their policy on requesting hh's or anything.

[Ponks]

[ QUOTE ]
I'm going to look at my PT results for a long long time, and know they're not right.

[/ QUOTE ]

Yah, I know the feeling. I HATE missing hand histories, especially if it was a big session up or down. =(

Ponks

[spacemonkey57]

I've requested three times tonight and still haven't seen any yet.

[grinin]

I've requested alot more than 3 times over the last 6-7 hours.

I know they are concerned about the number of requests but they need to just make it so that you can not request more than once every 15 minutes or so to cut down on server problems. Hopefully it does not get to the point where they say no more HH.

[PokerHund]

Just e-mailed them that i will play at pokerroom until they can fix the problem. A friend says that Party send handhistories; but Empire, Multipoker and Coral (Eurobet) don't.

[PokerHund]

Thank you for contacting us.

Please add our e-mail id *info@empirepoker.com* to your address book and check for any mails from us in your spam folder and bulk folder. Also check with your e-mail service provider for any blocking of e-mails too. However I have forwarded your e-mail to the concerned department and you will receive a reply from them within 24- 48 hours in this regard