Eurobet account trouble

kamelion44 · #1 11-22-2005, 01:25 PM

Anybody else having trouble logging into your old Eurobet account now that the merger and new software is done?

roundest · #2 11-22-2005, 01:31 PM

Try this:

I had the Eurobet Poker page open in my browser. I tried to login to the client using the ht1234567 username or whatever. A page opened up in my browser with a little form suggesting that I use my old screenname and my old screenname was in a box. I clicked "submit" and then went back to the client and tried to login again with my old ht1234567 username and it worked.

Just in case you forgot, your username and screenname are two different things at Euro.

dgoldsmith · #3 11-22-2005, 08:48 PM

Thats what I did earlier today -- it took a while before it seemed to take affect since I couldn't login using my account name for an hour or so after verifying my screen name.

Dave

#4 11-22-2005, 01:34 PM

Clear your cookies.

Soleo · #5 11-22-2005, 01:40 PM

[ QUOTE ]
Clear your cookies.

[/ QUOTE ]
Yohoo! It worked. Next time I stated the client it promised to confirm screen name again and I passed to login [img]/images/graemlins/smile.gif[/img] Thanks!

Soleo · #6 11-22-2005, 01:34 PM

Yes. Got nowhere after confirming screen name. But I am not surprised (I'd be if everything go OK with such a big thing as this merger). I wrote eMessage to support and now hope that they will settle my problem soon.

Cassidy · #7 11-22-2005, 01:41 PM

I had cashier problems and phoned support. They said they were looking into it. Not a good start.

I must say that I find the Poker Room interface pretty poor compared to the Party/Eurobet one. Not a good start either.

I don't think I will be staying with Eurobet after the $600 bonus is done.

Python49 · #8 11-22-2005, 01:50 PM

installing the software isnt even working for me... when i try to install just says not a valid win32 application.

JeffO · #9 11-22-2005, 03:20 PM

[ QUOTE ]
installing the software isnt even working for me... when i try to install just says not a valid win32 application.

[/ QUOTE ]

Same problem I'm having. I tried deleting cookies like another poster suggested, but I'm still getting the same error message when downloading.

POKhER · #10 11-22-2005, 03:23 PM

Well they switched to PokerRoom servers or something today, so maybe thats causing it? Should be a new software patch though?

I just got a mail about it today. Don't know, have yet to sign up.