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#1
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Response from party about collusion.
Yesterday there was collusion at my SNG table. I asked for my buy in back, but i didnt get it. This was the response they sent me.
Thank you for bringing this to our notice. We do see that this player has been announcing his hole cards before the game is over. We agree that this is against the established Poker Etiquette and amounts to violation of the same. Based on your report and subsequent investigation, we have, 1) Blocked his chatting facilities 2) Sent him a warning letter, stating that such actions are not encouraged in this card room and further action might be initiated if similar actions are repeated. 3) Flagged his account to periodically review the player?s activities. Steve, we thank you for bringing this to our notice, as this is in keeping with our priority of keeping up the integrity of this card room and the fairness of our games. It indeed is heartening to have players like you in this card room who care about the integrity of our games. We once again thank you for bringing this to our notice. Should you have any questions regarding this or any other issue please contact us at alerts@partypoker.com and we will be more than glad to assist you Regards, Ryan Dawson, Investigations Team, alerts@partypoker.com www.partypoker.com |
#2
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Re: Response from party about collusion.
Kinda shi[/b]tty that you didn't get your buyin back, but you had the same advantage there as everybody else, so I guess I can understand. Glad to see they're doing something, and I hope that they nail this guy if he does it again.
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#3
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Re: Response from party about collusion.
The4Aces,
If you ask me, it was worth the dollar to get a reasonable response within a reasonable time, stating that you were correct and that action is being taken against this person both now and in the future(probation). Trust me, this is almost as good as it gets from Party Although on second thought you might try sending this letter as an attachment with a follow up letter to the infamous: Attn: Lucy Jones Customer Care Manager Party Poker info@partypoker.com Not sure if she has her own personal e-mail address, maybe someone else can jump in on that... If anyone would give your dollar back it would be her, but you better be nice or you'll give the rest of us a bad name [img]/images/graemlins/grin.gif[/img] One Street at a Time wdbaker Denver, Co |
#4
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Re: Response from party about collusion.
It doesnt really matter to me, i just thought it would be worth a shot to ask when i reported it. The funny thing was i told the guy that i was going to report him and he just said F you ahahhaha suk my dik
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#5
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Re: Response from party about collusion.
[ QUOTE ]
The funny thing was i told the guy that i was going to report him and he just said F you ahahhaha suk my dik [/ QUOTE ] He is clearly still in the kiddie pool. |
#6
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Re: Response from party about collusion.
[ QUOTE ]
[ QUOTE ] The funny thing was i told the guy that i was going to report him and he just said F you ahahhaha suk my dik [/ QUOTE ] He is clearly still in the kiddie pool. [/ QUOTE ] With an attitude like that he'll never get be able to make the moves necessary to hurt him in a cash game. Ugh. I feel so dirty all of a sudden |
#7
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Re: Response from party about collusion.
You should, but I'll admit I can't get enough of that sh!t.
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#8
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Re: Response from party about collusion.
I would certainly send a follow-up e-mail further details that since party agreed that the game was compromised you should be entitled to a refund.
Begin by thanking them for taking actions against this guy. Mention something about 'as a good faith effort on their part to maintain your business' and further-more mention that you are a 'fairly high-volume player on party (or empire or wherever) and you would hate to have to take your play elsewhere' It's possible they just looked at the collusion angle and forgot or ignored the part about you wanting a refund. you might have a chance at it if you write back again. Then again, I wouldn't blame you if you just said 'F It! It's not that big a deal.' |
#9
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Re: Response from party about collusion.
I submitted a spamming affiliate to party and i got a response that they were muted within an hour, their support is getting better...
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#10
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Re: Response from party about collusion.
im impressed with their reply if they are taking the actions that they say they are. i dont think its their responsibility to give you your buyback with their own money. if they were to refund your money out of the colluders winnings that would be more reasonable.
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