Neteller closed my account

[aron]

So, this morning I'm logging on to my neteller account and is greeted by this:
[ QUOTE ]
An error has been encountered

The account you are trying to log into has been closed due to certain circumstances. Please call the following number:

011.403.233.9466 (press option 0 and then option 1)

You may email admin@neteller.com to contact the NETELLER Security Department.

We apologize for any inconvenience.

[/ QUOTE ]

Slightly disturbing since there is about 1000 USD there, and I haven't violated any TC that I know of.

I just a-mailed them and asked what was going on.
Happened to any of you?
I keep you informed of my progress (or lack thereof).

-aron

[WayneX2]

Exactly the same thing happened to me last week. All it was that their software thought I was logging in from a different location and closed my account as a security measure. A quick phone call and it was all sorted.

Shouldn't be anything to worry about.

[aron]

Ok, cool.
That's probably it. I've been using some diffrent computers latley.
Thanks

-aron

[raccon]

I have even heard that Neteller locks accounts if more than one account is used on the same computer.

[Sifmole]

I can attest to this as a fact.

My father, not a gnome, was getting started and I transferred him some money via Netellers peer-to-peer transfer. He then logged in at my computer to complete the transfer. The money was transferred but then both accounts were closed shortly after.

I had to call and get it cleared up. I was also very sternly warned against using more than one account on the same computer.

[Reef]

[ QUOTE ]
I can attest to this as a fact.

My father, not a gnome, was getting started and I transferred him some money via Netellers peer-to-peer transfer. He then logged in at my computer to complete the transfer. The money was transferred but then both accounts were closed shortly after.

I had to call and get it cleared up. I was also very sternly warned against using more than one account on the same computer.

[/ QUOTE ]

p2p-ing to someone on the same computer will cause an evil neteller leprechaun to pop out of the screen and kill your first born child.

[J_B]

[ QUOTE ]
I have even heard that Neteller locks accounts if more than one account is used on the same computer.

[/ QUOTE ]

If the accounts have different mailing addresses.

[RaiNz]

[ QUOTE ]
[ QUOTE ]
I have even heard that Neteller locks accounts if more than one account is used on the same computer.

[/ QUOTE ]

If the accounts have different mailing addresses.

[/ QUOTE ]

I have 2 Neteller accounts on the same comp. Different mailing addresses. No problems so far. I have NOT done a p2p transfer from one to the other. I have also logged into neteller from about 5 different locations.

[meow_meow]

Kinda nice to know they moniter this sort of thing though [img]/images/graemlins/smile.gif[/img]

[jon_keck]

Happened to me when I moved. Phone call and a fax fixed everything.