Avoid Poker Mountain

[thetman]

Despite several emails, support at Poker Mountain refuses to properly credit my bonus. That's not a good sign for a new site!!!

[lucas9000]

not very friendly of them.

[tdarko]

other than support how is the site?

[Russ McGinley]

Can you provide a little more info? Did you write an e-mail every 5 minutes and lose it after the 4th one? How much time are we talking about here?

[BigBluffer]

[ QUOTE ]
Despite several emails, support at Poker Mountain refuses to properly credit my bonus. That's not a good sign for a new site!!!

[/ QUOTE ]

Did you enter the bonus code when you registered your new account (as opposed to trying to enter it when you made a deposit)? There is no place to enter a bonus code on the deposit form.

My wife and I just registered and both of our accounts reflect the correct Pending Bonus dollars. Also, we immediately withdrew our deposits and the funds were back in our Neteller accounts instantaneously.

[Steelers36]

I had no problem with getting my bonus immediatly upon registering.

Played a little with Countduckula last night was a decent game at the 1-2 table.

Steelers36

[CountDuckula]

[ QUOTE ]
I had no problem with getting my bonus immediatly upon registering.

Played a little with Countduckula last night was a decent game at the 1-2 table.

[/ QUOTE ]

Indeed it was! [img]/images/graemlins/smile.gif[/img] I left there up about $45. [img]/images/graemlins/smile.gif[/img]

I wonder what the others thought when you mentioned the brown trout? [img]/images/graemlins/grin.gif[/img]

-Mike

[CountDuckula]

[ QUOTE ]
Despite several emails, support at Poker Mountain refuses to properly credit my bonus. That's not a good sign for a new site!!!

[/ QUOTE ]

What exactly do you mean? When I created my account, I entered the promotional code, then I deposited. It didn't get credited immediately, so I wrote them, and they fixed it and replied within 20 minutes (this was around 8 or 9pm, EST). After that, as soon as I played the first 100 raked hands, I got $10 of it moved into my account. Everything looks good to me; are you sure you followed the correct procedures?

-Mike

[Yads]

I've found their support to be pretty good. I used the free tourney chip I got from them and their software crashed an aparently they still had me play (finished 4th btw.) I asked them to credit me the chip back and they replied pretty quick and credited me the chip.

[Al P]

You gotta play in your underwear to get the boner err bonus.