Cryptologic FAQs (rough draft)

[Cubswin]

very very rough draft.... there have been so many questions floating around lately that i thought there might be a need to put all the questions in one place. I dont have all the answers so i look for input and information from everyone so we can get a FAQ page that's all prettied up. There are obviously some holes in the info here so hit me with the missing info. Also post any questions you think i failed to cover......


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How many CryptoLogic skins are there?

There are 10 CryptoLogic poker rooms:

William Hill www.williamhillpoker.com
InterPoker www.interpoker.com
Littlewoods www.littlewoodspoker.com
Caribbean Sun www.caribbeansunpoker.com
Ritz Club www.theritzclublondon.com
Betfair www.betfairpoker.com
UK Betting www.ukbettingpoker.co.uk
Totalbet www.totalbet.com/poker
Poker Plex www.pokerplex.com
Classic Poker www.classicpoker.com


Which of these poker rooms allow American players?

All of them except Ritz Club and Betfair


Who long will it take for me to receive my PIN?

Generally it takes 5-10 business days to receive your PIN. Sometimes it may take a bit longer. Once you receive your PIN cash outs are hassle free and hit your Neteller account in about 3 days. Will Hill uses a separate cashier system so you will not need a pin.. (I don’t have accounts at littlewoods, ritz, betfair or classic… so someone please let me know what the procedure is for these places)


Which sites offer the hourly bonus?

Will Hill, UK Betting, Totalbet, and Ritz Club all offer 5 pounds per hour for your first 5 hours of play at the site each and every month. If you play more then 1 table at a time you will get credited for each table you play an hour. When signing up at Will Hill, be sure to indicate that you would like your account to be in pounds rather then dollars to get the maximum bonus. You do not have to clear these bonuses at pound tables.


Will I get paid for partial hours?

At Will Hill you do indeed get paid for partial hours. At UK Betting, Totalbet and Ritz Club???? You will only get paid if the games are played at Limit 1/2 and above and NL/PL .5/1 and above????


I played for an hour and I have not gotten paid?

Leave the table(s) and your money will show up in your account.


Which sites offer a monthly bonus for the completion of a certain number of hands played?

Interpoker = up $90, 100% match bonus on your first deposit of the month. You must play 8x the bonus for it to be released. $90 bonus requires 720 raked hands. To clear this promotion the hands must be played at 1/2 Limit or 0.5/1 or NL/PL or above. Deposit IS required for this bonus. This bonus can also be cleared casino side by wagering $2250. Pontoon offers the lowest house edge and perfect play strategy can be found here

Littlewoods = 5 pounds for 250 hands played. To clear this promotion the hands must be played at 1/2 Limit or 0.5/1 or NL/PL or above. No deposit is required for this bonus.

Caribbean Sun = $40 for 500 raked hands played. Note: In order for a Raked Hand to count toward releasing the bonus money, $0.25 or more in rake must be generated in the hand. No deposit is required for this bonus.

Poker Plex = $50 for 300 raked hands. Hands must be played at 1/2 limit or .5/1 NL/PL or above. No deposit is required for this bonus.


Which sites offer a one-off, first-time deposit bonus?

Caribbean Sun = 100%, $50 max, 250 hands to clear. In order for a Raked Hand to count toward releasing the bonus money, $0.25 or more in rake must be generated in the hand. This bonus can be cleared concurrently with the monthly bonus. So your first month of playing here would get you $90 for 500 raked hands.

Classic Poker = 25%, $100 max, 500 raked hands to clear. (im not sure at what level these hands have to be played or if they need to be raked…. Anyone?)


I cashed out to Neteller from a site where my account is calculated in pounds and i think I was shorted. What gives?

If your transfer transaction involves a currency conversion, the exchange rate that NETELLER applies is an average daily inter-bank market rate published by a third party foreign currency data provider plus 1.9%. NETELLER retains this amount as a foreign exchange processing fee.

More discussion about this here


I have “Poker Points” at a Cyrpto site, what can they be used for?

Some sites offer a point system and they can be used to buy into tournaments that generally run on weekends. Go to the Multi-table Tournament tab to see if there is one that is going to be run. It typically is 1000 points to enter a $10 tournament and 2000 points to enter a $20 one???


I just left a table and my money does not show up in the cashier window, what gives?

There is sometimes a glitch in Crypto’s software and money may be stuck in transit. Don’t panic, simply go to an empty table a attempt to down and your money should magically appear. I have not had this problem in awhile so it might have been fixed.


How do I keep track of the number of raked hands that I play?

There is a raked hand counter that is available free of charge at??? ( I don’t have the link…anyone)


I received a match bonus at Interpoker and tried to clear it casino-side. I busted before reaching the wager requirement, does this carry over to the next month?

Yes (I think…anyone)


I busted out a number of months in a row, at Intercasino how will I know how much I have to wager?

I don’t think there is a way to figure this out….. will support tell you???


How do I keep track of how much I have wagered in the casino?

I use pen and paper and make etch marks every number of hands.


UK Betting and Totalbet also offer a monthly deposit casino bonus that appears in the cashier window of my poker application. Can American’s get this bonus?

The Terms and Conditions of both of these sites say that Americans can not play in their casino. Some have reported that they have been able to play in it. I do not recommend doing this. If you do not play in the casino this bonus will forever be ‘stuck’ on your cashier screen.


How do I get a hold of support for X site?

Barrage me with know email addys and phone numbers please…. And Ecash direct’s info too….


Who is ECash Direct?

ECash Direct is the banking end of all the Crypto sites except for Will Hill, who use their own system.. (again… I don’t know about classic poker, ritz, and betfair… someone fill me in)

[Jim Kuhn]

Great job Cubs. When questions are completed a sticky will be in order.

Thank you,

Jim Kuhn
Catfish4u
[img]/images/graemlins/spade.gif[/img] [img]/images/graemlins/diamond.gif[/img] [img]/images/graemlins/club.gif[/img] [img]/images/graemlins/heart.gif[/img]

[2easy]

a few things i might be able to help you with cubs:

betfair is at some point going to allow u.s. players.

pin is auto generated upon your first deposit, u dont have to request it, (this seems to be asked a lot.)

at will hill, u get the pounds/hour bonus even if you have a dollars account. (even though it indicates otherwise, this has been my firsthand experience.)

pokerplex bonus has been paid at 300 hands played, even though they say raked, (dont know for how much longer this will remain that way.)

this is the link for the free crypto hand counter:

http://www.cryptocounter.com/

[kenstall]

[ QUOTE ]
pokerplex bonus has been paid at 300 hands played, even though they say raked, (dont know for how much longer this will remain that way.)

[/ QUOTE ]

PokerPlex changed their T&C back to say 300 hands so I don't expect this to change.
http://www.pokerplex.com/poker/index.shtml

[BOTW]

How do I keep track of how much I have wagered in the casino?

InterCasino has a log viewer under "more games". I don't know how long the log stays active or if all the casinos have it.

[PollyEmory]

[ QUOTE ]
How do I keep track of how much I have wagered in the casino?

InterCasino has a log viewer under "more games". I don't know how long the log stays active or if all the casinos have it.

[/ QUOTE ]

You can configure it. The default is 100 sessions and 30 days I think.

--Polly

[Uglyowl]

Nice work, thanks for throwing this together.

[toss]

I love you.

[HesseJam]

CaribbeanSun is also 500 hand played and not raked even though their terms suggest otherwise. At least this is the case for me.

It is advisable to wait with clearing the Interpoker bonus until Interpoker comes up with the additional 30$ bonus which counts simultanously towards the raked hands requirement with the 90$ bonus (it was like this the last two months). Also, there are frequently other promos where you get 10$ if your starting hand is JJ, QQ, KK or AA. These promos run for a weekend and you get this money simultaneously during the bonus clearance.
In the past, if you cleared, let's say the January bonus in the beginning of the month and waited out on the February bonus until late of the month, Interpoker lured you in with an additional 10$ or 20$ buck bonus for your first raked hand.

[HesseJam]

Oh, and nice work, Cubs!