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Pokerstars cashout
I wasn't sure what forum this would go under
I'm having a problem with PS cashout. I only use Neteller for PS and until now I never had any problems depositing and cashing out. I recently deposited and cashed out $600 (bonuswhoring). When cashing out I tried to cashout a part of my winnings with the $600 I deposited for the bonus and it said "$630 (or some ridiculously large amount) will be applied to your Neteller account." When I chose $600 for the cashout amount, it gave me my money without any problems. It's been a week now, and I'm trying to cash out my winnings again it's telling me that I'll be charged a fee again. I know PS doesn't charge any fees for Neteller transactions. On PS website it says PS can't guarantee that's how the actual cashout will be processed, and when I emailed PS Support, they didn't really answer my question. Has anyone had this problem? Is it a fee from Neteller or is it the Neteller limit? Should I be using other funding methods? Any info is appreciated Thanks in advance |
#2
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Re: Pokerstars cashout
Email support@pokerstars.com with your question.
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