#1
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Mail from Intercasino, what do they mean?
Got a mail from ICP about their updated software. Logged in and tried it for one hand to find that the software still sucks, and sent a reply to Ryan H. Can someone explain to me what they mean with their answer?
[ QUOTE ] Ryan, there's a major problem with your software. It might not sound that major, but I assure you it is. When using the advance buttons, for instance to FOLD, the table window gets activated when it's my turn. This is SO annoying when you're doing other stuff besides playing at your site. I play multiple sites and/or browse the web, and when I use the FOLD advance button, there is no need whatsoever for me to be notified that it is my turn and that I folded. That's the main reason why I don't play at your site. Should be SO easy to fix for your software guys, but I guess it won't be done. Regards Andreas Hellström [/ QUOTE ] [ QUOTE ] Dear Andreas, Hello and thank you for contacting ECash Direct (UK) Ltd. I understand your frustration as you are not the only person who has mentioned this to us. However, they ask you whether you want to fold prior to your turn to bet, and even if you click on "Fold" prior to your turn, they will ask again once it is your turn as we have had customers who has hit fold button by accident and their hand got folded. It is basically confirming whether or not you want to fold or not. I apologise for the inconvenience our software has caused you. Kind regards, Jet Customer Care Representative ECash Direct (UK) Ltd [/ QUOTE ] |
#2
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Re: Mail from Intercasino, what do they mean?
I was really looking forward to the "upgrade" ICP had been speaking about for last 2-3 weeks.I thought they were going to totally overhaul their junky software but what I see isnt much of an improvement..very disappointed.
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#3
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Re: Mail from Intercasino, what do they mean?
I am convinced there is not one person there that actually has playing experience.
Too many times to count I have had communications that got misunderstood. If it wasn't for the players I would never visit the place. |
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