Well... I finally fired back at Party Support

[Jurollo]

Crap like this really makes me glad I don't play there very often anymore.

My response (Original question and party's reponse below)

Dear Support,
You didnt even answer my simple question. Rather than simply sending a preformatted response in lightning quick time that doesn't even come close to answering my question I would have much rather waited a little longer to get some connection between your response and my original question. Thank you.
~Justin

[ QUOTE ]
[ QUOTE ]
--- info@pay-pro.com wrote:

> Dear Justin,
>
> Thank you for contacting Transaction Customer
> Service at Pay-Pro.
>
> In regards to your account "Jurollo83" at
> PartyPoker, we would like to inform you that your
> Cash Out request of $1,090.00 via e-Checks by
> iGM-Pay on (06/11/05 date) is currently being
> reviewed.
>
> Cash out requests are submitted to our internal
> review team for approval (to ensure fairness) before
> they are processed, This normally takes 24-48 hours.
> Once approved, your funds are issued according to
> the payment method you selected.
>
> Once we process the cash out it Normally takes about
> 3-7 business days for the funds to show up in your
> bank account. Therefore, we request you to check
> with your bank later.
>
> Contact us anytime, we are available 24/7 to assist
> you with your cashier related questions and
> suggestions.
>
>
> Sincerely,
> Raaj
> Transaction Customer Service
> Pay-Pro
> info@pay-pro.com
> Main Tel : +350-41120
> Toll Free: +1 (877)-776-1204 (US and Canada only)
> http://www.pay-pro.com<br />
<hr /></blockquote><font class="post">
>
>
>
> --Original Message--
> From: jurollo@XXXXX.XXX
> Date: 2005-06-11 15:33
> To: info@partypoker.com
> Subject: Trans #XXXXXXX[#XXXXXXX]
>
> Hello,
> I just withdrew $1090 via IGMPAY and accidentally
> clicked checking acct rather than savings acct. If
> you can append this transaction so it is for a
> savings
> account it would be appreciated. Thank you.
> ~Justin Rollo
> jurollo83

[/ QUOTE ]

[ds914]

You're a badass.

[Jurollo]

I wasnt trying to be a badass. I was more so showing the funny reponse that showed no correlation to my intial question. P.S. you're a douche bag noob.
~Justin

[CountDuckula]

[ QUOTE ]
Crap like this really makes me glad I don't play there very often anymore.

My response (Original question and party's reponse below)

Dear Support,
You didnt even answer my simple question. Rather than simply sending a preformatted response in lightning quick time that doesn't even come close to answering my question I would have much rather waited a little longer to get some connection between your response and my original question. Thank you.
~Justin

[ QUOTE ]
[ QUOTE ]
--- info@pay-pro.com wrote:

> Dear Justin,
>
> Thank you for contacting Transaction Customer
> Service at Pay-Pro.
>
> In regards to your account "Jurollo83" at
> PartyPoker, we would like to inform you that your
> Cash Out request of $1,090.00 via e-Checks by
> iGM-Pay on (06/11/05 date) is currently being
> reviewed.
>
> Cash out requests are submitted to our internal
> review team for approval (to ensure fairness) before
> they are processed, This normally takes 24-48 hours.
> Once approved, your funds are issued according to
> the payment method you selected.
>
> Once we process the cash out it Normally takes about
> 3-7 business days for the funds to show up in your
> bank account. Therefore, we request you to check
> with your bank later.
>
> Contact us anytime, we are available 24/7 to assist
> you with your cashier related questions and
> suggestions.
>
>
> Sincerely,
> Raaj
> Transaction Customer Service
> Pay-Pro
> info@pay-pro.com
> Main Tel : +350-41120
> Toll Free: +1 (877)-776-1204 (US and Canada only)
> http://www.pay-pro.com<br />
<hr /></blockquote><font class="post">
>
>
>
> --Original Message--
> From: jurollo@XXXXX.XXX
> Date: 2005-06-11 15:33
> To: info@partypoker.com
> Subject: Trans #XXXXXXX[#XXXXXXX]
>
> Hello,
> I just withdrew $1090 via IGMPAY and accidentally
> clicked checking acct rather than savings acct. If
> you can append this transaction so it is for a
> savings
> account it would be appreciated. Thank you.
> ~Justin Rollo
> jurollo83

[/ QUOTE ]

[/ QUOTE ]

Party's reply:

Dear Justin,

Thank you for again contacting Transaction Customer
Service at Pay-Pro.

Let me make assurances that our hands preformatted are not, we use only finest of RNG to generate them. Also, lightning affects us not at this time, the weather is fine here.

Contact us anytime, we are available 24/7 to assist
you with your cashier related questions and
suggestions.

Sincerely,
Deepak
Transaction Customer Service
Pay-Pro
info@pay-pro.com
Main Tel : +350-41120
Toll Free: +1 (877)-776-1204 (US and Canada only)
http://www.pay-pro.com<br/>
<hr /></blockquote><font class="post">


-Mike

[TStoneMBD]

you didnt fire back though... you just wasted your own time.

[emonrad87]

In the same, or less, time that it took you to send that response e-mail you could have just sent another copy of the original e-mail and maybe have gotten a useful reply from a different rep.

We all know Party's support sucks, you just gotta learn to live with the headaches of it.

[ClaytonN]

*yawn*

[ds914]

You're calling me a douch bag in a thread you started about "firing back" at some automatic email reply from Party Poker.

Like I said -- badass. Something all us noobs can aspire to be.

[xniNja]

Don't listen to these idiots. I think every time a customer sends an angry e-mail it (albeit small) raises the likelihood of businesses conducting business properly.

[___SK___]

yes, it might but do we need everyone that does "fire back" posting about it? especially in a case where there wasnt much fire.