Im stupid(but so are ppl in partys support)

[meHIGHyouLOW]

Ok while back I closed my account at empire poker in order to open a new one to other party skin.
I thought I need to give some excuse to get my account closed fast, so off course whats better then "Hi im going to GA meeting tomorrow please close my account immidietly" and it worked!

Anyway now I opened new account to other pp skin, made a deposit and jumped into 15 30 games. Ran pretty nice after the deposit(its rigged to keep new players happy [img]/images/graemlins/wink.gif[/img] ) and won decent amount. Then I closed the software and went to eat, when I came back I was unable to login and just got the following message: Your account has been closed, please contact us at +350-50509 (International Rates Apply) or +1-800-852-4719 (Toll free from US and Canada only) for more details.

naturally I called there and after one hour phone call(not a cheap one from Finland!) they told me I have a gambling problem I tried to explain it was just an excuse, but they didint want to understand that.
But they sent the moneys from account to neteller, so I didint lose anything.
I mailed them very next day and explained the situation, and seemed some actually understood this time. They send me a form I need to fill, scan and send beck with copy passport. I did that but now I got email back telling that I still cant play because I have a gambling problem. FU#CK!


BOTTOM LINE: dont use gambling problem as an excuse when closing an account

[img]/images/graemlins/grin.gif[/img]

[otnemem]

Yeah, I think it's safe to say they have a lot of people saying, "I didn't really mean I had a gambling problem!"

[dealer_toe]

Thats why you have to say. "Due to a family issue with gambling, I need to clse my account" or something similar. Don't actually mention you have a problem.

[AviD]

At least they are keeping an eye out for addicted gamblers and NOT allowing them to play. That's some surprising integrity on their part.

[mostsmooth]

where in finland do you live?

[mostsmooth]

theres at least 2 posts missing from this thread, no? whered they go?

[meHIGHyouLOW]

I quess your response got also deleted when I deleted my message and instead of sent a PM. Sorry..

Didint want to share my city because it also pretty my reveals my pokerstars and other sites nick, since im the only one from that city playing games over 10/20....

[MicroBob]

yeah...this is kinda stupid.

beernutz reported a similar situation I believe in the internet-forum.


Also - you don't need to close you empire account in order to open an account at a different skin....so I'm not sure why you did that either.


It is my opinion that Party wants to show some integrity in this matter in order to increase their chances of their sites staying quasi-legal in the U.S. and other countries.

note they have added some sort of gambling-addicition message on their deposit page recently.

basically, they are doing some things that are similar to steps that B&M casinos do to keep their state gambling authorities happy. In so doing, the online sites have added legitimacy and when they are interviewed by some U.S. paper and asked "but what about problem gamblers" they can just respond "well...we take such-and-such measures that are identical with what all your live U.S. casinos do."



If they let someone else lose all their money after they had already confessed to being a 'problem-gambler' then they risk negative publicity when this loser becomes the poster-child for why online-gambling sites are evil.

[Justin A]

[ QUOTE ]
At least they are keeping an eye out for addicted gamblers and NOT allowing them to play. That's some surprising integrity on their part.

[/ QUOTE ]

I agree, this is good.

[D.H.]

[ QUOTE ]
Thats why you have to say. "Due to a family issue with gambling, I need to clse my account" or something similar. Don't actually mention you have a problem.

[/ QUOTE ]

Do you really need to have an excuse? I can't see why "Hi, I would like to close my account" wouldn't do the trick.