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  #1  
Old 07-21-2005, 09:05 AM
LetYouDown LetYouDown is offline
Senior Member
 
Join Date: Mar 2005
Location: Sharing a smoke w/negativity
Posts: 524
Default Party Refund After Disconnection

Dear XXXXXXXX,

We apologize for the disruption you encountered at tournament #XXXXXXXX, and are sorry the tournament was not completed properly.

We have refunded your Account with $XX.XX and a Free Roll if you were using one.
The refund amount was derived after dividing the remaining tournament prize pool amongst players who were left in the tournament plus the tournament fee.
Click on the link below
http://www.partypoker.com/games/disc...icy/index.html for details about our tournament settlement policy. Tell a friend about PartyPoker.com and earn $50. Your friend will get $25. Click http://secure.partypoker.com/tell_a_friend/index.html for more details.

If you have any questions or concerns, please do not hesitate to contact us. Our Customer Care Department is open 24/7 and we look forward to serving you.

Sincerely Yours,
Lucy Jones
Customer Care Manager
Party Poker
info@partypoker.com
+1 (800) 852-4719 (Toll Free from US/CAN)
+350 50509 (International Charges Apply)
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  #2  
Old 07-21-2005, 09:22 AM
obsidian obsidian is offline
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Join Date: Mar 2005
Location: IL
Posts: 343
Default Re: Party Refund After Disconnection

That email resembles something like customer service.
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  #3  
Old 07-21-2005, 09:33 AM
LetYouDown LetYouDown is offline
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Join Date: Mar 2005
Location: Sharing a smoke w/negativity
Posts: 524
Default Re: Party Refund After Disconnection

Yeah, oddly enough. I'm a little pissed, as I was second in chips with two or three really small stacks but oh well.

Note: I wrote them an e-mail after getting disconnected, asking them what kind of refund I could expect. Not sure if you have to be proactive about it.
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  #4  
Old 07-21-2005, 10:00 AM
Guest
 
Posts: n/a
Default Re: Party Refund After Disconnection

what a joke you call the number and it say the feature is unaviable at this time. party poker is garbage
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