#1
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Party Refund After Disconnection
Dear XXXXXXXX,
We apologize for the disruption you encountered at tournament #XXXXXXXX, and are sorry the tournament was not completed properly. We have refunded your Account with $XX.XX and a Free Roll if you were using one. The refund amount was derived after dividing the remaining tournament prize pool amongst players who were left in the tournament plus the tournament fee. Click on the link below http://www.partypoker.com/games/disc...icy/index.html for details about our tournament settlement policy. Tell a friend about PartyPoker.com and earn $50. Your friend will get $25. Click http://secure.partypoker.com/tell_a_friend/index.html for more details. If you have any questions or concerns, please do not hesitate to contact us. Our Customer Care Department is open 24/7 and we look forward to serving you. Sincerely Yours, Lucy Jones Customer Care Manager Party Poker info@partypoker.com +1 (800) 852-4719 (Toll Free from US/CAN) +350 50509 (International Charges Apply) |
#2
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Re: Party Refund After Disconnection
That email resembles something like customer service.
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#3
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Re: Party Refund After Disconnection
Yeah, oddly enough. I'm a little pissed, as I was second in chips with two or three really small stacks but oh well.
Note: I wrote them an e-mail after getting disconnected, asking them what kind of refund I could expect. Not sure if you have to be proactive about it. |
#4
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Re: Party Refund After Disconnection
what a joke you call the number and it say the feature is unaviable at this time. party poker is garbage
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