Rec'd ClassicPoker Bonus?

[TGoldman]

For those who took part in the 25% up to $50 holiday offer from ClassicPoker, have you rec'd your bonus yet? It was supposed to be credited on Jan 9th according to their email. I played the hands, but am still waiting on mine.......

[MLo]

I've also played over 250 raked hands and have not yet been credited the bonus.

[peregrine]

I did not receive my bonus either so I called them. The person I talked to knew nothing about this bonus offer. She said she would investigate and get back to me tomorrow. I doubt I will here from her but I will call back again tomorrow. I'll post what happens.

[octop]

Bump- has anyone received this?

[TGoldman]

I still have not rec'd mine either. What's the deal, Man - Classic Poker Manager??

[naschburger2]

We need to raise a major stink about this bonus. I also did not get paid have spent hours on the phone and have forwarded an email.
They start by sending us an email that offers up to $50 with no requirements mentioned. After assuming there were none but then checking they send us a new email with an extension and an explanation that we need 5 raked hands. If you call ecash direct it takes forever to get a raked hand count and sometimes they count only if you have money in the pot. I have had counts of 125 and 240 for the same time period from different customer service people. Does anyone know if there definition of a raked hand is different from intercasino or if it has changed. I believe they were either stupid or deceptive in their first email and now after promising to pay on the 10th are being downright dishonest. Lets all email and continue to email the poker room manager until paid. My customer service person could not find his email address so if anyone knows it please post it.

[peregrine]

I spoke with them today and they stated I will definitely get it but it will take a couple more days. I'm not real confident on this and support the idea of flooding them with e-mails and phone calls.

[kdog]

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Lets all email and continue to email the poker room manager until paid. My customer service person could not find his email address so if anyone knows it please post it.

[/ QUOTE ]

According to ECash customer service it's 'manager @ classicpoker.com'. Haven't tried it myself.