stop me if you've heard this before...party tournament problems

[crockpot]

party had a problem requiring them to shut down all their $1.2 million tourney tables for "15 minutes". two minutes later, my table and many others are back up, but a handful remain stalled for over 30 minutes, giving their players a huge unfair advantage.

and the players at the stalled tables are complaining!!!! i should offer an intelligent player a chance to get into the money in a tournament with any stack size for free, and see how he reacts.

anyone want to suggest some angry text for an email to party that might provide me with monetary compensation? their "resolution" to run some tables and not others is complete horseshit.