I'm in the same boat and very pissed. It took me 4 emails to receive the answer you did. The ones before it simply told me that all their VIPs had already been paid, but I was welcome to play their frigging Santa game. The VIP rep I made my deal through was very misleading and I spent November playing for nothing. Not to mention the December bonus looks like the same old redeposit stuff.

I tell ya, I'm tempted to disclose my password. [img]/images/graemlins/mad.gif[/img]