[Mr_J]

"But what really bothers me is that if they are allowed to use tactics like this, who knows what else they're capable of and I don't like thinking about that when my (earned) money is at stake."

This really sucks, but I'd put up with it. I think somebody either messed up or is just being a complete [censored].

"Every explanation I gave to his questions were never acceptable for him"

Everytime he said something I'd just say "I want to speak with your supervisor" and that I have better things to do with my time than argue on the phone vs someone who's obviously already made their decision, with no evidence to support it.