[MicroBob]

I think your situation is a bit worse than mine.

I don't feel too 'screwed-over' per-se and am not as angry about it as you are.

I just think she has made a couple of honest, forgetful mistakes.
not too impressive obviously...but I'm hanging in there nonetheless and don't plan on cussing her out or anything.


I told her ahead of time I wouldn't be completing the goal for Oct because I was going to be travelling for the last 8-9 days of the month.

The 8k hands I played for the month was almost the exact total I had there on Oct 15 or whenever they called to give me my VIP deal for Oct.

but she said I would get credited for the hands that I played and it wouldn't be a problem...and then seemed like she had forgotten that she had told me that.


It's kind of weird...and I think that some of our experiences indicate that they could just do a better job of being more professional about this whole thing.


Part of the problem seems to come from doing it via phone-call.
If it was done via e-mail then it might not be so hard to contact your rep...and they might be less likely to casually 'forget' what they had previously offered you.


I also think these little mistakes that some are having are exceptions thankfully.

I'm waiting it out and hopinng they get their act together a bit more.