View Single Post
  #7  
Old 08-24-2005, 10:18 PM
Thythe Thythe is offline
Senior Member
 
Join Date: Jan 2004
Posts: 432
Default Re: shipped extra product

[ QUOTE ]
How was it when you called their service dept? Were they helpful? Were they b**ches? If so, they get nothing from me.

[/ QUOTE ]

They were pretty helpful. Basically the shipping page said that the camera and the card had shipped in one box, so they thought I was trying to trick them. Then I said "look at the weight of the box" which was 1 LB and was like "how can a camera weigh one pound?" So then they agreed it was their fault, and sent out a new camera. Somehow things got mixed up and the original one arrived too.

It took awhile to clear up, but they weren't bitches about it.
Reply With Quote