Re: Empire - watchout!
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Hi,
I am not an experienced poker player, but an experienced businessman. Empire shows many signs of a company collapsing.
Mainly this:
Customer support does not manage to defend the company's actions in any sensible way. It means they are either hiding something, or ashamed of something or they realize they are on a sunken ship and only makes sure they don't do anything they will be blamed for. Either way, bad.
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Or, like always, they have no information because they aren't given any. Poker CS are simple drones who do nothing more than what the card in front of them says to do. (And the card doesn't need to have anything to do with your request or problem for them to use it).
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