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Old 08-20-2005, 06:13 PM
LargeCents LargeCents is offline
Junior Member
Join Date: Nov 2002
Location: Wisconsin
Posts: 17
Default Re: warning (read)

I cashed out 140$ after clearing my bonus, and it was declined by neteller so I sent an email to casino and they said it was on Neteller's side. I email neteller and they said that it was timed out by the merchant in their records. So I email casino back and they said that it's my banks fault. I email back saying thats impossible because this has nothing to do with my bank and they keep sending the exact same response and closing my ticket. [img]/images/graemlins/confused.gif[/img]

I emailed neteller again and they said that they cant do anything because they've never had the money. So I ask where is it? Just a warning to people doing business. I'll keep you updated.

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Sounds like a typical cashout snafu along with typical terrible customer service.

I had the exact same thing happen with Interpoker about 6 months ago. Neteller rejected my interpoker cashout, and I played ping pong for about a week with Interpoker before I got my money. Sadly, it's "business as usual", for many online poker rooms. I read similar stories almost on a weekly basis here on 2+2. Just keep your pants on! [img]/images/graemlins/wink.gif[/img]

P.S. I'm also waiting for my cashout. But, I'm not too worried at this point, it's only been a few days. I'll keep you all posted.
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