[JTG51]

What's so difficult about it?

I don't know, but they've always treated us very fairly in the past so I think it's reasonable to give them the benefit of the doubt and assume there is something difficult about it.

Maybe they are, as some here suggested they should, examining their software to determine what caused the problem before they come up with a solution. Maybe they stayed up all night doing that and are sleeping now. Maybe they had some other emergency to deal with. Maybe they don't care and blew us off. Whatever it is though, I doubt 100 posts asking them to hurry up or insulting them is going to help.

Put the snow tires on and head to Foxwoods tonight. You'll fell better. [img]/images/graemlins/smile.gif[/img]