I was extremely apprehensive about the Instant Bankroll promotion offered by PSO. I am a difficult and demanding customer but was completely satisfied with the customer service I received. This is my only experience with their promotions but everything worked smoothly and I received my $100 after completing the terms of the offer.

One thing, I think many of these promotions and offers can be extremely complicated and I personally would hate to be on the customer service end given all the intricacies and nuances. I do think a negative perception is being created by PSO; even if it's not their fault. I'd rather pay Large Cents the money than face continued negative feedback. If his gripe is legitimate or not it costs your business the same to have him complain. But what do I know; perhaps this stubborn insistence is what made your business what it is.

Jeffrey (extremely satisfied with the Instant Bankroll promotion offered by PSO)