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Old 01-23-2005, 12:04 PM
Ro-me-ro Ro-me-ro is offline
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Join Date: Dec 2002
Posts: 87
Default Re: What a screwup by Pokerstars!!!

Hi guys,

Let me just clarify what happened.

A block of text containing 500 usernames, userid's and donation amounts was inadvertantly sent out to *a different* block of 500 people that donated. No email addresses or other account information...

[ QUOTE ]
Rather than merely trying to sweep such a massive confidentiality error under the carpet by simply asking everyone to delete the offending e-mail, PokerStars should inform every affected player of what has happened and offer to change their accounts, immediately, imo.


[/ QUOTE ]

Mike, we wouldn't try and sweep something like this under the carpet; the 500 affected players were immediately contacted, compensated for the mistake, and were offered the opportunity to change their userid.

Obviously Lee feels terrible about this mistake and will take steps to ensure that it never happens again.

Regards,

Ellis
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