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Old 10-28-2005, 02:01 PM
Sniper Sniper is offline
Senior Member
 
Join Date: Jun 2005
Posts: 704
Default Re: WOW - Raketherake customer service!

Vibes,

If you have been following the Absolute threads this month, you would know that Absolute made several changes this month.

The biggest being several changes in the hand history format, this screwed up everyones pokertracker data (and it appears screwed up absolute's internal tracking systems as well).

If you haven't already, you should make sure you have the latest Pokertracker release, clear you absolute sessions and reimport. This will correct any data errors on your side. On the absolute side, they have stated they they will be correcting any incorrect data in their systems by the end of the month.

Based on Jessica's posts here, it is clear that RTR is working with Absolute to resolve the problems created by Absolutes changes.

Its worth noting that despite the problems created by Absolutes system updates this month, storing hand histories locally, rather than having to email request them from their buggy old hand history system, is a great development.

If Absolute kicks into gear and finally fixes the other major issues with their software, including allowing more than 3 tables, Absolute has the best chance of taking on Party for Market leadership. It is by far the most rewarding site for high volume rakeback/bonus whore players!

Additionally, based on my analysis of Rakeback providers, RakeTheRake is the best rakeback affiliate!
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