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Casino upper management doesn't usually know a darn thing about poker, so they try to treat it like pit games,

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Well, almost. There is one important aspect where they should treat it more like pit games, and that is game supervision. Most of the smaller rooms around town have a floorperson who acts primarily as a brush/cashier. Imagine if they treated the pit this way, take all the pit critters and station them by cashier's cage so that they can't actually see whats going on until a dealer calls for a floorman.