[ QUOTE ]
[ QUOTE ]
I would like to see a transcript of the emails that you sent to the CS rep as well.
[/ QUOTE ]
I only have the last of the 4 I sent to customer support here is the exchange:
[ QUOTE ]
Dear Craig,
I am really sorry about the very late reply; after I received your email I
contacted our marketing department and got a confirmation that is was sent and
after that I emailed our shipper to find out what exactly happened but as of yet
I have not received a reply from them which is why I have been holding on
replying to you; but, I realize that this was a mistake on my part. As soon as I
find out anything I will email you back and let you know. Again, I apologize for
my lack of response to your email.
Sincerely,
Alexandra
Team Absolute ~ VIP Services
"Continuing to be the Best and Most Trusted"
VIP@AbsolutePoker.com
Refer your friends to Absolute Poker today and we’ll hand you some FREE cash.
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--Original Message--
From:
Date: 11/21/05
To:
VIP@AbsolutePoker.com
Subject: Re: Absolute Poker Exclusive Bonus Offer [#1214100]
Hi, this is the 4th e-mail I have sent and have yet to receive a response. It
started as not a big deal but now I'm getting very aggravated. I simply wanted a
update on the promised T-shirt which has still not arrived.
The shirt isn't the main issue here it's the lack of a response to my e-mails.
The customer service is the strongest thing you had going for your site. I have
cashed out and will not play at your site again until you can at least give me
the courtesy of a reply to any of my 4 e-mails.
Craig
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[/ QUOTE ]
Ok, well if all the emails you sent were at that level of respect, then yeah, you did nothing wrong at all and the guy deserved to be fired.