Been trying to withdraw my money from them for a week now.

They keep telling me I need to send them some documentation, and that they meailed exactly what. Only they never did. I have tried to explain this 4 times now, and they still don't get the fact I never recieved ANY mail from them about documentations.

They also claim that they moved the money I want to withdraw back in to my AP account, which they never did.

If they want to be "trusted" as they claim, they need to work a little harder.

Since I'm none US, what the hell is the documentation I need to send? Copy of my passport? Drivers licens? What?