[EddieMoney22]

I am not a computer expert at all, I hate the things, however I did have this happen to me I got the blue screen with the fatal error and could not figure it out at all, so I called Dell and I had to reset my whole computer which means everything got erased it was back to like I just took it out of the box. I know you probably have alot of stuff on there that you don't want to lose so Im not sure what you can do for that, but once I got that fatal error I couldn't get the computer back on at all.