[MicroBob]

Hi jman - thanks for the support.
We have a happy ending afterall.

ffishon - I don't specifically 'blame' party or think I am a victim here. I think there were some players acting inappropriately and I think party's customer-support was a little confused trying to handle this and I wanted them to understand the position more clearly.

Yes, I believe some compensation to me was due in this matter.

but I have reported such situations before where it didn't effect me because I think it is inappropriate for players to 'team-up' and discuss stalling at the tables.

Yes, I know there are risks to playing online-poker.
Players can collude against me, I might get disconnected, the site can decide to close-up shop and take all my money, cust-service might not understand some complaint I have, etc etc etc.

I don't think that reporting this kind of situation is 'whining'. I think it SHOULD hopefully be helpful to party on a very real issue that they should be addressing.

However, those who think this issue is completely trivial I can see how they would construe it as whining.