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i think the secret is to scratch off every pixel of the scratch-offy-part.

I've won $5 twice. yay me!

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I've never had a problem with the scratchcard. Are you guys using firefox? I don't even have to bother scratching it, I just swipe my mouse pointer across it really quickly and it'll automatically refresh to the next screen where it tells me what I've won.

So far I've gotten $5 three times and it showed up in my account immediately all three times. You can also check in cashier/history. It shows up as "Won absolute amount on winning Scratch Card - #######".