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This is not encouraging

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OK, what I did:
Make a new account without their help. Then call them and ask them to close your old one and transfer all the funds to your new one. Once you have gone through the trouble of making a new account the will definitely do that for you.
ALSO, a new account is not even necessary. Make a second Party account with the exact same info and they will email you asking you which account you would like to close. Both of these things I am sure of [img]/images/graemlins/wink.gif[/img]