Re: So I have a comcast cable modem.........
Yes, I would say the modem itself is at fault. That's assuming you have already called them and had them check your line.
I had the same problem. Comcast was more than happy to give me a new modem and actually comped my bill for the period where i was having connection drops. They then offered me a great deal on my next 3 months. Just let them know how much of a pain it has been with the connection going in and out, and they will probally take care of you.
If it's your modem or the line, they should be responsible for it.
|