OK, granted this was linked from Verizon's website, but it is independant research nonetheless from the respected JD P&A.
http://www.jdpower.com/special/powerreport/verizon/
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Plus if you're don't have a home phone you'll still have to pay for a line to get DSL.
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It used to be that way, but I heard they changed their policy recently to allow you to get naked DSL without a house phone. Can anyone else confirm this?