[ipp147]

[ QUOTE ]
[ QUOTE ]


I've done this as well.
I've sent several emails usually wiht a different crappy response.
I asked where my money was, they said it would be in my account on the 5th.
On the 7th I asked again, they said "sorry for the delay, we'll have it in there on the 8th"
On the 10th isent another email asking about it and my response was generic saying that they were sorry for the delay, and the payment would be made sometime.
So I sent another email today basically telling them I was tired of the run around and that Until they get everything straight I will no longer be playing on their site.

I was promised something and never received it.

I'm assuming my email like this is just in que after the rest, this has definately left a sour taste in my mouth.

[/ QUOTE ]

I went through the same thing. I threatened to close my account and got a response within 4 hours. They credited my account but it was short of what I was told I would get. A few heated emails later and they still wouldn't pay me what they had promised, so I closed my account for real. Luckily, because of their poor November VIP incentive I was forced to try out some different sites that offer good rakeback/bonus. I don't think I'll have any trouble playing 35k hands/month elsewhere.

[/ QUOTE ]

I didn't even get that far. I got told I was in the VIP club and would get an offer. I didn't get any offer and chased with mail after mail to no avail.

I then gave up and asked them to close my account. I got no response.

I uninstalled the software and filled out the questionnaire telling them why and asked them to close my account. Guess what, no response.

I think they have me on spam filter [img]/images/graemlins/tongue.gif[/img]

Anyway, plenty of other sites and plenty of other fish.