This is in reference to my empire account that had .60 some cents in it:
Dear Giuseppe,
Please keep this cash out receipt for your records.
Current Status of Request: PENDING APPROVAL
Cash Out Amount : $5.00.
Account Name : italianlover.
Date/Time Transaction : 09-MAY-2005 14:47:32 EST.
Transaction ID : xxxxxxxxxxxxxxxxx.
All cash outs must first be "approved" by our internal review team (to ensure fairness) before they are processed by our redeems department, this is why the current status of your request reads: "Pending Approval" the review normally takes 24-48 hours. However, this process is faster for players who have completed and returned the Preferred Player Application with supporting documents (available from the Banking options or
http://www.pay-pro.com/preferred_member.html).
You can check the status of your cash out anytime by selecting "Go to Cashier" from the Banking menu, then clicking on "History" followed by "Where is my money?".
Checks will only be mailed or couriered to your registered address. To change your mailing address for future cash outs, please login to the poker software and click "My Account" followed by "Update Personal Info".
For additional help contact us anytime!
Payments and Resolutions
cashier@pay-pro.com
+1 (877) 776-1204 (Toll free for US and Canada only)
+350 41120 (International rates apply)
http://www.pay-pro.com