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Old 07-06-2005, 02:30 AM
Jurollo Jurollo is offline
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Join Date: Mar 2004
Posts: 26
Default Re: Problems with Dell 2001FP ebay purchase

URLs that may help:
Buyer protection policy... follow these steps

More ebay protection policies

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Step 5: Closing the dispute
The buyer can close the dispute if the seller does not respond within 10 days, or anytime after the seller responds and at least 30 days have passed since the item listing closed. The buyer has two options to close the dispute:

* My concerns have been resolved–with this option, no action is taken against the seller's account and the buyer is not eligible to file a claim under eBay's Standard Purchase Protection Program. A closed dispute cannot be re-opened, so the buyer must be sure that they are entirely satisfied before they decide to close a dispute using this option. For example, if the buyer is offered a full refund by the seller, they should not close the dispute until they have received the full refund.
* I feel I have no other option but to escalate this to a claim–when the buyer selects this option, eBay's Trust and Safety team is immediately alerted about the transaction. If warranted, the seller's account may be restricted or suspended. If the buyer closes the dispute with this option and the transaction is eligible, then the buyer may file a claim under eBay's Standard Purchase Protection Program, where they may be reimbursed up to $200 (minus a $25 processing cost).Additionally, if the eBay Trust and Safety team believes further action is warranted, the seller's account may be restricted or suspended.

The buyer can close the dispute at any time if their concerns are resolved. The buyer can escalate to a claim if 30 days have passed since the transaction date and either the seller has responded at least once or has not responded with 10 days of the dispute being opened.

A dispute can only be open for 90 days after the transaction date. If the buyer has not closed the dispute within 90 days, it will be automatically closed. When a dispute is automatically closed, the seller is not reported to eBay's Trust and Safety team and the buyer is not eligible to submit a claim under eBay's Standard Purchase Protection Program.

[/ QUOTE ]

Final Steps, ebay protection policy

PayPal stuff


Paypal protection T&Cs... looks like you should be good

Link to file a claim on paypal

Listing itself

Actual auction

~Justin
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